Our Process

OUR PROCESS

With More Than 10 Years’ Experience, 1800 Possums Process Makes Taking Care Of Your Possum, Rodent And Pest Problems Simple.

Step 1: FREE phone consultation and quote

Our comprehensive phone consultation can not only establish the type of pest you are hearing in your roof but the methods required to repair your type of home along with a quote. We have resolved many issues with a phone call, preventing call out fees and unnecessary time or money spent.

Step 2: Inspect property

On our initial visit we inspect the building from to bottom in order to ensure all entry points and potential issues are discovered and dealt with during our repair process. If we discover excess work is required a free quote is provided before we proceed, this is rare.

Step 3: Remove possums and pests

When we identify an entry point being used by possums we attach on of our specially designed one way doors to allow the possums to leave but not return. This enables us to remove possums at night when they leave to feed.

Step 4: Treat and seal property

Entry points not used are sealed using sheet metal, wire mesh, timber or suitable materials suited to your building. On our second visit entry points with one way doors attached are also sealed providing a possum proofed building.

Step 5: Provide warranty

Our warranty is the strongest in the industry, it covers your entire house for re-entry by possums for 2 Years with a 100% Money Back Guarantee. If we cannot remove possums a refund will be offered and our repairs removed. Rodent warranty lasts for 6 months. Rats may return in this time and will find our baits waiting. Any more than 5 nights of rat sounds will require a revisit from your serviceman included in the initial cost if within 6 months.
Read more about our warranty here.

Thanks so much for your work on our house. All aspects of the service were excellent and the result has been fantastic- no more sleep disturbances and night scratching noises! We will definitely recommend you guys.

~ Adam and Jess

Just wanted to say a big thanks to Casey! He was a pleasure to deal with and kept me informed every step of the way! Casey's professionalism was outstanding. Once again, Thank you for your help in the removal of the tenant who wasn't paying his rent.

~ Belinda Foreman

Thank you very much for solving our Possum problem with such professionalism and no fuss! Many thanks and Kind regards.

~ Allison H

Thank you for your very prompt service today, Casey arrived after a bit of confusion but I found his manner very reassuring. His knowledge of the job in hand were very good and assured me from the start. He worked out quite quickly where our pesky possums were coming and going and quickly started to fix the problem.

~ Bob P

I was being driven mad by noisy possums who had invaded my roof but one call to 1800 POSSUMS and Luke organised a time to come and remove the offending creatures and possum proof our roof at the same time. Highly recommend the service.

~ Mike - South Yarra

We didn't think it was possible to posssum proof our old home. 1800POSSUMS proved us wrong and guaranteed it. Possum free at last. Thanks Possums.

~ A. Mous

We are very happy customers- great service.

~ Jessica Adams

Loved the service and no signs of possums since.

~ Amber

A rather belated thank you to Jarred for dealing with a more than usually difficult job. Not easy to block such an irregular possum entry in a rather awkward spot. No noises in the walls and I hope it will stay that way! Many thanks and very best wishes.

~ Traudl Moon