Emergency Service

Possum Catcher

If you’re hearing scratching, thumping, or running in the roof right now, you’re not overreacting. A possum in a roof space can damage insulation and wiring, and the noise gets worse once it settles into a routine.

1800 Possums is a licensed, insured team that removes possums humanely and then proofs the building so you’re not paying to solve the same problem twice. We back the standard possum removal and proofing service with a 2 year money-back guarantee across the entire building.

What to do right now if you hear noises tonight

Keep people and pets away from the roof manhole and ceiling cavity. Don’t poke your head up for a look, and don’t block holes you’ve found while the animal may still be inside, because that’s how you end up with a trapped possum and a bigger mess.

If the possum is inside the living area, shut internal doors to contain it, open an external door or window in the same room if it’s safe, and keep your distance. If anyone is bitten or scratched, treat it as a medical issue and get advice from a clinician.

What happens when you call 1800 Possums

You start with a phone consult so we can work out what you’re likely hearing and what you should do tonight. In many cases we can stop you wasting money on the wrong call-out by identifying whether it sounds more like possums, rats, or birds.

If you need an urgent visit, we’ll prioritise it where possible. Otherwise, our usual turnaround is 2 to 4 business days, and we’ll book you into the next suitable slot.
Possum Catchers

What a “possum catcher” service looks like in practice

Most people searching “possum catcher” want the same outcome: get the animal out and stop it coming back. Our method is built around that outcome, using a legal, humane exit method and then sealing the weak points that let possums in.

We don’t rely on vague deterrents as the main fix. We focus on the entry points, because that’s what determines whether your roof stays quiet long-term.

For most homes, the standard service is $495 inc GST, and it’s designed to solve the “noises in the roof” problem properly, not just temporarily. We inspect the building to find active and potential entry points. We install one-way doors so the possum can exit at night and not re-enter, then we seal entry points using suitable materials, and we return to remove the doors and close the final openings. If the job is bigger than the standard scope, we provide a free onsite quote before any extra work goes ahead.

If you call tonight, we’ll tell you what to do immediately and book the next available visit. In urgent cases, we can often get there sooner than standard, but the key is this: the fix still needs inspection, one-way exit, and proofing, otherwise the noise usually returns. The fastest “real” outcome is not just getting the possum out. It’s getting the possum out and closing the building properly so you can sleep without waiting for the next animal to move in.

Possums are protected native wildlife, so the work needs to be done properly and legally. You’re also dealing with roof access, ladders, and places where a small mistake turns into property damage or injury. If someone can’t clearly explain their process, their compliance, and what happens after the possum exits, you’re guessing. We’re licensed pest managers and insured, which is the minimum bar for this kind of work.

Possums are protected native wildlife, so the work needs to be done properly and legally. You’re also dealing with roof access, ladders, and places where a small mistake turns into property damage or injury. If someone can’t clearly explain their process, their compliance, and what happens after the possum exits, you’re guessing. We’re licensed pest managers and insured, which is the minimum bar for this kind of work.

We service Melbourne metro and the Mornington Peninsula in Victoria, and Brisbane metro within around 20 km of the CBD in Queensland. If you’re not sure you’re in range, call and ask before you book.

Why people choose 1800 Possums as their “possum catcher”

You get a fixed-price standard service for most homes, so you’re not guessing the bill. You also get a method that’s designed to stop repeat call-outs, backed by a 2 year money-back guarantee that covers the whole building, not just a patch repair.

We’ve also been doing this for years, and that matters because roofs and entry points are pattern-based. Once you’ve seen enough properties, you know where problems hide and what a proper fix looks like.

Frequently Asked Questions

Sometimes, depending on capacity and your location. If we can’t attend immediately, you still get practical advice over the phone so you don’t make the problem worse, and we’ll book the next available visit. Our usual turnaround is 2 to 4 business days, and we can prioritise urgent cases where possible.

What most people mean by “catch” is “get it out of my roof and stop it returning.” Our standard approach uses one-way doors for humane exit and then building proofing, because that’s what prevents repeat visits. The goal is a quiet roof and sealed entry points, not a temporary removal.

That’s common. Rats and birds can sound similar, and misdiagnosis is how people waste money or end up with a worse outcome. We start with a phone consult to narrow it down, and on-site we inspect properly before recommending the right solution.

For many homes, possum removal and proofing starts at $495 inc GST and includes inspection, one-way doors, a return visit, and a 2 year money-back guarantee across the entire building. If your property needs extra work beyond the standard package, you’ll get a free quote before anything additional is done.

If possums re-enter through missed entry points or through our repairs within the warranty terms, we return to remove the possum and repair the issue at no extra charge. If the issue can’t be resolved, a refund is offered and the repairs are removed, per the warranty terms.

You can book without a deposit through the site’s booking flow.

Ready to stop the noise?

If you’re hearing movement tonight, the fastest win is to get the booking started, then let us handle the inspection, humane exit, and proofing properly. The sooner the entry points are dealt with, the sooner the house settles down.
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